Managed Services

Managed services that feel like your own team.

We run monitoring and incident management as an extension of your team, catching issues before they bite, fixing the root cause, and reporting it in plain language. One fixed monthly price, no surprises.

client-prod · live
Latency
42 ms
Errors
0.02%
Throughput
8.4k/s
db-replica-02 · caught 03:14 · auto-resolved

Illustrative: not a live feed

Why choose us

Peace of mind, by design

You can focus

Your own IT people stay focused on the core business while we run operations.

Reliability

A reliable infrastructure with maximum availability, monitored around the clock.

True partnership

We treat your business as if it were our own. Your success is our success.

What we offer

Everything, at a fixed monthly price

State-of-the-art monitoring

Application performance monitoring on servers, in the cloud or serverless, with the best tools for the job.

Preventive maintenance

Recurring tasks, log clean-ups and automated cronjob checks, handled every day.

Proactive incident management

Intelligent alerting catches failures early; we manage them against clear, honest SLAs.

Monthly service meetings

A Service Level Manager reports on your systems each month and improves them with you.

Continuous improvement

Root-cause analysis and workarounds so the same issue does not happen twice.

Fixed monthly price

Incidents, service-level management, monitoring tools and maintenance, all included.

Don't need around-the-clock coverage? We tailor the service to what your business actually needs.

How we work

From alert to resolved, without you noticing

01

We watch

Everything in scope, monitored 24/7 across servers, cloud and serverless.

02

We catch

Intelligent alerting surfaces issues early, usually before they reach you.

03

We fix the cause

Not just the symptom: root-cause analysis so the same issue stays gone.

04

We report plainly

A short, honest monthly read on what happened and what improved.

Before you notice

Most of the time, we've already seen the alert

Here's a typical incident, start to finish. By the time it would have reached you, it's already acknowledged, handled and logged, so it lands in your monthly report, not on your phone at 2am.

incident #4127 · db-replica-02resolved
  1. Alert raisedReplication lag crossed threshold
  2. Our on-call engineer picked it upA real person: acknowledged, runbook open
  3. Failover to standbyService restored, root cause logged
  4. You read about itOne line in the monthly report, not a 2am call
7 sec to acknowledge0 customer impact

Illustrative: not a live feed